Frequently Asked Questions
Everything you need to know about your Staze Beauty experience.
Are Staze Beauty products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All our products are 100% cruelty-free and we offer a wide range of vegan-friendly formulas.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location, typically ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, provided the product is gently used.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team.
Are your products safe for sensitive skin?
Our formulas are dermatologically tested and designed to be gentle. However, we always recommend performing a patch test on your inner arm before full application.
Do you offer international shipping?
Yes, Staze Beauty ships to over 50 countries worldwide. Shipping costs and customs duties are calculated at checkout based on your destination.